Services
Business AI automation

Automate the work slowing your team down without replacing your tools

We connect AI to forms, inboxes, CRM, Drive, ERP, and support tools to handle repetitive steps. Sensitive decisions remain under human approval and every action can be traced.

Faster workflows with explicit control

  • Less re-entryInformation moves between tools without repeated copying.
  • Shorter delaysRequests are classified, enriched, and routed on arrival.
  • Visible exceptionsIncomplete or risky cases reach a person with useful context.
  • Measured performanceTime saved, volume, errors, and human interventions are tracked.
Deliverables

An automation your team can operate

The workflow, responsibilities, controls, and recovery path are documented.

Before-and-after process map
Connectors and orchestration logic
Validation and error rules
Action logs and alerts
Performance dashboard
Owner documentation and training
Use cases

Common automation workflows

01

Inbound leads

Extract, enrich, qualify, respond, and route.

02

Administrative documents

Read invoices, contracts, or files, check fields, and classify.

03

Operational reporting

Collect data, flag variance, and create recurring summaries.

Case study

Wasel.ma: three connected marketing and sales agents

The system coordinates strategy, editorial production, and sales follow-up with human approval for critical actions.

Review the evidence and context
content output
24h → 2h
sales response
3
specialized agents

How we launch your first AI system

01

Scope

We choose one concrete use case: customer chatbot, internal assistant, or business automation.

02

Build

We create the prototype, prompts, workflows, guardrails, and required integrations.

03

Connect

We connect the agent to your documents, CRM, forms, emails, tickets, or APIs.

04

Improve

We observe real usage, correct answers, measure gains, and prepare the next use case.

FAQ

AI automation questions

Do we need to replace our CRM or ERP?

No. We usually add an orchestration layer around the tools already in place.

What happens when data is missing?

The workflow stops the affected action, flags the missing data, and hands the case to the right person.

Can we keep human approval?

Yes. External messages, payments, sensitive changes, and higher-risk decisions can require approval.

How is ROI calculated?

We compare volume, processing time, errors, and operating cost before and after deployment.

Launch a useful AI agent, not a vague project

Describe your need. We help you choose the first AI system to build: chatbot, internal assistant, or business automation.

Talk to Opuslon